Thank you for shopping with us! We ship our products to customers worldwide. Please read the following Shipping Policy carefully before placing your order.
1. Shipping Scope
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We deliver to most countries worldwide through reliable international courier services.
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If your shipping address is outside our service area, we will contact you to arrange an alternative solution.
2. Order Processing Time
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Orders are usually processed within 2–5 business days after payment confirmation.
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Custom products may require additional production time. The estimated production timeline will be indicated on the product page or confirmed via email.
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Orders are not processed or shipped on weekends or public holidays.
3. Delivery Time
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Standard international shipping usually takes 7–20 business days, depending on the destination country and courier service.
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Expedited shipping options (if available) may reduce delivery time.
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Delivery times are estimates only and may be affected by customs clearance, local courier delays, or unforeseen events.
4. Shipping Costs
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Shipping fees are calculated at checkout based on your shipping address, order weight, and chosen shipping method.
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Free shipping may be offered during special promotions or when your order meets certain conditions, as indicated at checkout.
5. Customs Duties and Taxes
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International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country.
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These charges are the responsibility of the recipient and are not included in the product price or shipping fee.
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Please check with your local customs office for details before placing your order.
6. Order Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking information.
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Tracking updates may take 24–48 hours to appear in the courier’s system.
7. Undeliverable or Returned Packages
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If a package is returned due to incorrect address, refusal of delivery, or unclaimed status, the reshipping cost will be the responsibility of the customer.
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Please ensure that your shipping details are accurate when placing your order.
8. Contact Us
If you have any questions about shipping or need assistance with your order, please contact us:
email: [email protected]